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Terms & Conditions

All the users (healthcare providers, clients of healthcare providers and visitors) using the services (“Site”) have to accept the terms and conditions. These terms and conditions also describes important information about the use of service as well as Terms of use policy, Privacy Policy and all the materials specifically referred to this Agreement. This Agreement and related policies are also set forth on the Health Explorer website. Accessing, browsing or otherwise using the site indicates your agreement to all the terms and conditions in this agreement, so please read this agreement carefully before proceeding.

Your account

You agree that any use of the Site is at your own risk and Health Explorer is not responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You are responsible for notifying us if your password has been hacked or stolen. You may notify us by sending an email to [email protected].

Health Explorer retains the right to deny access to anyone who we believe has violated any of these Terms of Use.

We are not a medical practitioner or provide medical advice

Health Explorer is not licensed to provide medical care, treatment or to provide medical advice. Health care advocates are available to help you understand medical procedures, test results and what they can mean, and to discuss possible treatment options that may be available to you so that you are better able to communicate with your healthcare providers who provide your medical care.

We do not suggest any specific tests, physicians, procedures, opinions, or other information that may appear on the Site. If you rely on any of the information provided by the Site, you do solely at your own risk.

Change of Services

We may add new services, substitute an existing service with new service, or discontinue or suspend one of the existing services from time to time.

Rules of Conduct/User and Site

You may have the opportunity to submit feedback regarding your experiences with doctors who are featured on the Site. It is important that you act responsibly when providing this feedback. Please give clear, honest information about the doctor and your experiences, but do not use inappropriate language or make gratuitous personal criticisms or comments. We reserve the right to remove feedback for any reason. We are not, however, responsible for any failure or delay in removing feedback. Keep in mind that the feedback of others is simply opinion and you should not be relied on. In addition:

You are only responsible for any content and other material that you submit, publish or display on the Site or transmit to other members and/or other users of the Site (hereinafter, "Posted Content").

You should not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. You may not submit any content or material that infringes, misappropriates or violates the intellectual property, publicity, privacy or other rights of any party.

You should not provide any Posted Content that falsely expresses or implies that such content or material is sponsored or endorsed by Health Explorer.

You should not provide any Posted Content that is unlawful or that promotes or encourages illegal activity.

You understand and agree that Health Explorer may review and delete any Posted Content that in the sole judgment of Health Explorer violates these Terms of Use or which might be offensive, illegal, or that might violate the rights of, harm, or threaten the safety of other users or members of the Site and/or other website users.

You agree that you will only provide Posted Content that you believe to be true and you will not purposely provide false or misleading information.

The following is a partial list of the kind of content and communications that are illegal or prohibited on/through the Site. Health Explorer reserves the right to investigate and take appropriate legal action in its sole discretion against anyone who violates this provision, including without limitation, removing the offending communication from the Services and terminating the membership of such violators or blocking your use of the Services and/or the Site. You may not post content that:

  • is false or intentionally misleading;
  • harasses or advocates harassment of another person;
  • involves the transmission of unsolicited mass mailing or "spamming";
  • violates the intellectual property or other rights of any person;
  • is threatening, obscene, defamatory ; or
  • is pornographic or sexually explicit in nature.

Your use of content

This Site is controlled and operated by Health Explorer. All content on this Site, including images, content, illustrations are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on the Site owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web Site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, are a commercial use for the purposes of this clause.

Links to Third Party Sites/ Business Relationships

Health Explorer makes no representations whatsoever about any other web site which you may access through our website. When you access a non-Health Explorer website, even one that may contain the Health Explorer-logo or other Health Explorer trademark, service mark or trade name, please understand that it is independent from us, and Health Explorer has no control over the content on that website. Additionally, the Health Explorer website may contain links to other web sites ("Linked Sites"). The Linked sites may not be under the control of Health Explorer and Health Explorer is not responsible for the contents of any Linked site. Health Explorer is not responsible for any form of transmission received from any Linked Site. Health Explorer makes no warranties or representations of any kind as to the accuracy, currency, or completeness of any information contained in such Linked Sites and shall have no liability for any damages or injuries of any kind arising from such content or information. Health Explorer is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Health Explorer of the site or any association with its operators.

Health Explorer has subscribed to transmission of Transactional SMS Messages in the following categories as per TRAI regulations via Solutions Infini Technologies India Private Limited (“SITIPL”) Messaging application.

Change of policies

Health Explorer may revise the Terms of Use and Privacy Policy at any time and without notice to you. You are responsible for regularly reviewing the Terms of Use and Privacy Policy. The revised Terms of Use and Privacy Policy will be effective when posted. Your continued use of Website indicates your acceptance to any revised Terms of Use and Privacy Policy.

Severability and Wavier Contact Information

If any provision of this terms of use is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.